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Business Profile

Foreclosures

Payment Relief Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/10/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am running a business and opened an account to receive money from overseas buyers, All of sudden Mercury deided to close my account wihtout providing any details ""Were writing to inform you that we can no longer offer you services at Mercury. Periodically we conduct additional reviews on accounts. After a review of your account, due to the nature of your account activity, we will be closing your account.Please proceed with moving the funds in your account to another bank through wire or ACH. You may also provide ** with the account details so we may send the remaining funds to you. If this is not done by May 12, 2023, our bank will mail a physical check to the shipping address that we have on file (which you can confirm or change via your settings page).Were sorry for any inconvenience that this may cause.""People are building trust and work hard to build their businesses, and you care just saying that NATURE OF YOUR ACTIVITY????? what will happen to all my customer???

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