Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/28/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have a Nebulizer through Adapt Health Family of Companies. They are supposed to be filing claims on Tricare 4 Life or ********* I am being harassed by ************ Family of Companies via email and phone calls stating that I owe them money. I do not have an account number as they never sent me one nor do they contact me via **** mail with a bill. They are trying to say I owe 3 payments of $6.95 each ($20.85 total) for invoice numbers *********, *********, and *********. My daughter has contacted ************ Family of Companies and explained this to them. My daughter told them that if the insurance doesn't cover it then she would return the Nebulizer as I kept my older one and is using it. The **************** *** stated that they would look into this and call her back. She has not gotten any calls from a live person. Just calls from automated phone calls asking for payments.
Business Response
Date: 12/28/2024
Our company has zero affiliation with ************. This is a completely different company. We have never sold Nebulizers, nor do we intend to ever do so. This complaint was filed to the wrong company.
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