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Business Profile

Health and Medical Products

O2 Assist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Medical Products.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are an medical equipment company that says they will buy used machines. I sent them our used machine in September after speaking with a gentleman named ******. He said once he received unit he would contact us about payment. That never took place. Can not reach him and the unit is an $800 unit. Have tried calling an emailing for weeks to no avail. I am not the only one. Several other people are getting robbed of units after sent under good faith. There needs to be a stop put to this treachery.

    Business Response

    Date: 11/02/2022

    Please advise of how I may submit a pdf file for response. This has already been addressed. Please remove.

     

    Thank you,

    ******

O2 Assist is NOT a BBB Accredited Business.

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