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Business Profile

Alcoholic Beverage Services

Royal Batch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Alcoholic Beverage Services.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 19 Customer Reviews

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Review Details

  • Review fromBart B

    Date: 01/24/2025

    5 stars
    The product was packaged extremely well, preventing damage.On the other hand, *** took 6 days to get the product to the local holding site after attempting to deliver to my home when I was absent. I don't hold that against Royal Batch - *** simply isn't a great service.
  • Review fromJames C

    Date: 12/17/2024

    5 stars
    Order fulfilled, timely delivery, well packaged and in great shape. Will order from them again.
  • Review fromCandice T

    Date: 12/04/2024

    5 stars
    My order arrived promptly and in great condition. Will for sure order from here again.
  • Review fromObren D

    Date: 12/03/2024

    5 stars
    Outstanding service and delivery as promised. Great professional team intend to do much more business with this class act. **************** provided confidence and satisfaction for the client.
  • Review fromKen G

    Date: 12/03/2024

    5 stars
    As a first time buyer I was not sure what to expect. From order to receipt was 10 days, so not fast, but not longer than expected. The bottle was very well protected and the Scotch was every bit as good as I remembered. These folks had it available when none of the surrounding states did. I would not hesitate to order from them again.
  • Review fromEnrico H

    Date: 10/26/2024

    5 stars

    Enrico H

    Date: 10/26/2024

    The order was secured extremely well. The product is great indeed

    Royal Batch

    Date: 10/28/2024

    Hello ******. Thanks for sharing your positive experience! We're thrilled that your order was well-secured and that you love the product. We look forward to serving you again soon!
  • Review fromJordan P

    Date: 05/01/2024

    5 stars
    Top class customer service and community partner. Not to mention a fantastic selection of bourbon. Highly recommend.
  • Review fromFrank l

    Date: 04/03/2024

    5 stars
    *************** of liquors and wines! I found a bottle I couldn't locate anywhere else and their delivery was super-fast. Perfect for those who appreciate a good drink.
  • Review fromTonia R

    Date: 02/28/2024

    1 star
    I placed an order for 2 items that stated were in stock, and received an email stating my order was being processed and that I would be receiving a tracking number shortly. After 5 days of not receiving the tracking, I emailed them. At that time I was told that it wouldn't be shipped until sometime next month. I asked for a refund since the order I placed was under false pretenses. Then they subtracted a processing fee from my refund!!! How is it my fault that your website claimed it was in stock and then they tell me it isn't? Unless you go and read through their FAQ's page before you place an order then you don't even know there is a processing fee!! And don't advertise that something is in stock when it isn't and then charge the customer a penalty.

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