We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Marketing Consultant

Interscope Marketing
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/20/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have payed ***** USD in 2023 . They promised ranking everywhere in my cities . They promised to do a legit job . This company works as a pyramid . They make you pay for a package once you pay then they make you pay again for every update. They also keep all the passwords of all the accounts they make for your company . They currently own and **** give me ****** profile business they ask for money in order to submit changes .

    Business Response

    Date: 05/02/2025

    We talked to our client and said he left the complaint by mistake. Mentioned he is very happy with our services.

  • Initial Complaint

    Date:10/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Initial transaction started on 08/10/2023 Final contract was signed on 09/20/2023 ********************* is one of the supervisors for Interscope Marketing and has been the contact person but does not always return calls in a timely manner. There has been a lot of discrepancies and we have already asked for a refund and cancellation of the marketing contract even before it was finalized on the 20th of September, which is why ***** offered an additional 6 months to equal 1 year for the price of the 6 months.

    Business Response

    Date: 11/07/2023

    The *** the complaint is referring to was not created by Interscope Marketing. We contacted the client and explained we were in the process of verifying his ****** My Business and explained we are not ******, therefore we have to abide by their process. Everything that the client asked for has been resolved; moreover the person writing the complaint was not the ***** himself but his daughter ***************************, with whom we had a video call and constant calls over the process.

  • Initial Complaint

    Date:07/17/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hire this company to advertise my company And do my webside on goggle also I paid extra money for videos I paid $4500 or more for life time websaide And they tell me my videos will be all the time all the sides I never see my videos every week like they promised And also my webside in goggle all the time go away I have to call the company I need my videos and my website please ASAP IM LOSING MONEY W/ no website Im not happy w/ service

    Business Response

    Date: 08/16/2023

    We have contacted ************** about this complaint. He told us he was unhappy because his website does not show on his ****** My Business profile, we explained that we have made many attempts to add this to his ****** My Business profile but ****** is having a glitch. We explained to the client that we are NOT ****** and that all we can do is keep notifying ****** about the error so they can fix the glitch as soon as possible. We have attached screenshots of us contacting ****** about the issue several times. However, we managed to put his URL on the appointment part of his ****** My Business Profile, that should resolve the issue. 
    ************** never paid Interscope Marketing for ads online, he did pay for Website For Life program, which includes social media, video creation, postings, etc... And we contacted ************** showing him that we have posted his video on social media. We explained that we didn't think it was a great idea to post the same video once a week, but he said that's what he wants. After calling the client about this complaint, he requested for this video to be posted more frequently on his social media platform, which we are doing.  The client also said to be satisfied after resolving both of these issues for him.

Interscope Marketing is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.