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Business Profile

Magazine Publishers

Revolver Magazine

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromKim S

    Date: 05/21/2024

    1 star
    I had ordered collector edition magazines and box sets through Revolver. The packaging it was sent it was not damaged, but the product inside was, decreasing the value VERY MUCH. I reached out to customer service and they told me they will not replace it because I did not pay extra to "protect" my package during shipping. WHY SHOULD I HAVE TO PAY EXTRA!?! You as a company should be doing this. They had the audacity to send me a discount code for my next order. WHAT A SCAM OF A BUSINESS! The product was clearly damaged prior to shipping.
  • Review fromJim R

    Date: 03/19/2024

    1 star
    Like the previous review, I ordered an Icon release on 10/22/22. The original shipping date at the time of purchase was January 2023. It's now well over a year later with little to no communication. I emailed customer service in January of 2024 and they were very rude and offered absolutely no solution.
  • Review fromBrian M

    Date: 03/04/2024

    1 star
    Ordered 2 of their Icon releases. One on 10/22/22, the other on 11/28/22. Haven't received either. In fact the one on 11/28, (Puscifer "V"), hasn't even been pressed yet. The other, they say, "is ready for shipping" but keeps getting pushed back due to "supply chain issues." Funny, no other label company or artist seems to be having such difficulties, especially for close to a year and a half.Have tried contacting customer support for refund and no response.My advice is to avoid at all costs. If you really want an "exclusive" release check out the many other places that also have them. Revolver is just not honest or trustworthy.
  • Review fromSteven m

    Date: 10/07/2023

    1 star
    I purchase and paid for 10 copies of an album coming out. Only to have it canceled for no reason. The company claims that there is a limit of one per order, but there's no mention of that on their website.I then decided to place an order for 5 copies through ***************** who uses revolver to drop ship. I was charged over $300 for 5 vinyl records and only received one copy. Revolver is the ship from address on the label. What's extremely disturbing is that revolver put 14lbs on the shipping label for a package that weighs 2 lbs. Classic deceptive SCAMMER move. Make it look like you shipped everything by providing a fraudulent label.

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