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Business Profile

Sanitation

Watson Well Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Watson Well regarding the loss of water/pressure in my well. They said I needed an entirely new system and that I would then have water. I paid $13,000 for this and I still have NO water and NO money to seek help from another company and/or lawyer. This was about a month ago. They have been back a couple of times to try and fix the problem (charging me $300+ each time and still NO water. I paid another company $300 just to come out and look at my situation and they said after looking at the work that things were done that didn't have to be done and other things weren't done that should have been done (taking into account thqt some companies will say this) I am elderly and disabled and a heart patient. I am sitting in a house that is running 91 to 101 degrees each day.. If you are unable to help I will have to live the rest of my life without well water and having to purchase water from the store. Thankyou for your assistance.

Watson Well Inc is NOT a BBB Accredited Business.

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