Reviews
This profile includes reviews for TaxAudit's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 33 Customer Reviews
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Review fromJames D
Date: 06/25/2025
1 starJames D
Date: 06/25/2025
Starting in 2023 Turbo Tax automatically changed the Tax Audit subscription to 1 year only. So if you get a notice after the 12 months they will not cover you. With the speed the *** runs, that probably mean you will never use their services. So effectively you pay them and they do nothing.
TaxAudit
Date: 07/03/2025
TurboTax offers two versions of Audit Defense: an Annual version and a Standard version. Both versions offer the same Audit Defense service, with the Annual version having an expiration date. The version offered by TurboTax is at their discretion. If you were offered an Annual version of Audit Defense and would like to extend the service to Standard Audit Defense, you can contact us at (800) 922-8348.
TaxAudit assists over 30,000 members annually and has been providing excellent audit defense representation for over 30 years.Review fromWilliam A
Date: 06/19/2025
1 starWilliam A
Date: 06/19/2025
I had had good results a few years ago but when I got a complicated one because someone scammed me for a lot of money while I was recovering from a brain operation (don't take NSAIDs long-term), I thought that TaxAudit might help. Instead, I found the two staff members: nit-picking over one figure, going to training sessions, not answering pointed questions, and basically leading me to think they didn't want the case. I just told them I was unhappy and unsatisfied. I have gone with another firm ... and G*d only knows how all this junk will end.TaxAudit
Date: 06/20/2025
We are again sorry to hear that you were dissatisfied with the experience regarding your case. A review of the file indicates that the issues you had and questions you asked, while serious and complicated,required services that are not provided by our organization. TaxAudit provides audit defense representation, and you require services related to amending tax returns (tax preparation) and fraud resolution. TaxAudit has been providing audit defense services for more than 30 years, and we will continue to strive to provide excellent audit defense representation.
~TaxAudit Team
Review fromROBERT L
Date: 06/02/2025
5 starsROBERT L
Date: 06/02/2025
Tax Audit was the best and money well spent in dealing with the IRS.Muhammad from Tax Audit resolved my problem without me having to deal or speak with the IRS.Result was a return check with interest from the ***.TaxAudit
Date: 06/04/2025
It was our pleasure providing you with excellent service and truly appreciate you taking time to share your experience with us and others. Thank you for being a member.Review fromJerry H
Date: 05/31/2025
5 starsJerry H
Date: 05/31/2025
Tax Audit is great. They work hard to get you the right outcome. ****** was great to work with. I would recommend this company to everyone.TaxAudit
Date: 06/02/2025
Thank you for taking time to share your experience. It was our pleasure to provide you with the assistance you needed.Review fromBrendalee M
Date: 03/19/2025
5 starsBrendalee M
Date: 03/19/2025
***** my representative was awesome! She kept us informed all the way. Being audited is very stressful. She was calm and informed. I highly recommend this company. Thank You. May the Lord Bless you. The outcome was not what we wanted. However, being treated with respect and kindness goes a long way.TaxAudit
Date: 03/24/2025
Having a kind, respectful, experienced tax professional on your side at these times is invaluable. We appreciate your sharing your experience with us and with others.
~TaxAudit Team
Review fromRi K
Date: 01/07/2025
5 starsRi K
Date: 01/07/2025
My representative was simply outstanding! She stayed on top of my case keeping me informed every step of the way. I never want to go through an *** audit again, however if I did I would want the same representative by my side. She was excellent.TaxAudit
Date: 01/08/2025
Thank you for sharing your experience with us and others. It was truly our pleasure to assist you with your IRS audit and we are happy to hear that you were satisficed with the services we provided.
~TaxAudit Team
Review fromAnne L
Date: 12/19/2024
5 starsAnne L
Date: 12/19/2024
I am very grateful for the guidance provided by this service. Everyone I dealt with was courteous, knowledgeable, and supportive.TaxAudit
Date: 12/24/2024
Thank you for sharing your experience with us. We love hearing from our members and how our representatives and our service have helped during such a stressful time.Review fromFaye B
Date: 10/11/2024
5 starsFaye B
Date: 10/11/2024
TaxAudit was better than I expected. Common sense advice coupled with the ability to coma your nerves as you deal with ***. Excellent advice and patient, very patient as they explained the regulations of the ****Highly recommend,TaxAudit
Date: 10/14/2024
Thank you for taking time to share your experience with us and others. It was our pleasure to be of assistance with you case. TaxAudit strives to provide exceptional service.
~TaxAudit Team
Review fromBRIAN J
Date: 09/02/2024
5 starsBRIAN J
Date: 09/02/2024
Great service! Provides more than one may expect from an online service. Communication was excellent... thanks, ******************* EA!TaxAudit
Date: 09/10/2024
Thank you for sharing your experience with us and others. We are glad we were able to assist.
~TaxAudit Team
Review fromJuanita N
Date: 08/29/2024
5 starsJuanita N
Date: 08/29/2024
They were very patient and professional with me. They guided me through what to do concerning my issues with IRS. I would use them again. I highly recommend this product. It gave me peace of mind.TaxAudit
Date: 08/30/2024
Thank you for sharing your experience with us and others. We appreciate you taking time out of your day to acknowledge us, and we would like you know that it was our pleasure assisting you.
~TaxAudit Team
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