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Business Profile

Apartments

Mango Tree Apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Maintenance requests have been totally ignored for the past 6 months. New ****************** took over 5 months ago and same thing nothing is getting done. The lighting in our building is just a tragedy waiting to happen. It is so dark my ring at night is not able to see what is outside our door. There use to be lighting around the apartment complex and for whatever reason its pitch black now. The Security gates have not closed in the last 5 months. We have homeless people hiding in all areas now around our complex. In my apartment there is a ***** infestation that I have reported ******** times. The AC/Heater unit is not working since last fall. I have two leaks in the apartment, one in the kitchen the other in my sons bedroom. One of the two restrooms has not worked for over 5 months. The dishwasher has been out for 8 months. The carpet has nails coming out of it that stab our feet if we forget and go barefooted. The floors with no carpet are lifted and pieces are tearing off. Im sorry I know its a lot but I dont know what else to do . I am at apartment 47F. Thank you for all your help. God bless.

Mango Tree Apartments is NOT a BBB Accredited Business.

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