Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Mountain Crest Gardens™ is a succulent nursery and retailer.

 

 

Products and Services

Products: Rare, unique, weird, hardy, indoor, subscriptions, cacti, hens & chick, sedum plants, echeveria & hybrids, colorful succulents, easy-to-grow, pet safe, cuttings & bare roots, large potted varieties, collectors' plants, home/office, outdoors, soft, full sun, part sun, shade, drought tolerant/low water, rock garden succulents, ground cover, hanging & trailing, flowering, miniature, tall & large, rosettes, fuzzy, caudiciform & bulbs, mimicry plants, strings of things, air plants, various colors, other houseplants


Services: Wholesale/bulk, 2" pots, weddings/favors, wholesale hardy, wholesale soft, wholesale rosettes, gift cards & certificates, subscription box, succulent club


BBB Accredited Since: 6/30/2016

Years in Business: 28

Photos and Videos

Business Details

BBB File Opened:
5/16/2007
Business Started:
9/18/1996
Business Incorporated:
9/18/1996
Type of Entity:
Corporation
Alternate Names:
Growpro, Inc.
Business Management:
Mr. Matts Jopson, Director of Sales and Marketing
Ms. Nora Alderson, General Manager

Additional Contact Information

Principal Contacts
Mr. Matts Jopson, Director of Sales and Marketing
Customer Contacts
Ms. Nora Alderson, General Manager
Fax numbers
Primary Fax: (530) 468-2313
Additional Phone Numbers
Other Phone: (877) 656-4035
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
Visa, MasterCard, Discover, American Express, PayPal, Business Check, Purchase Order
Refund and Exchange Policy

Our plants andproducts are guaranteed to be of excellent quality, well-rooted anddisease free. If plants do not arrive in prime condition, customers maychoose one of the following options:

Store credit + 10% (EG: $5 purchase + 10% = $5.50 store credit)
Credit card or PayPal refund
Replacement plants (if possible)

This guaranteeapplies to all plants for up to 2 weeks after delivery. Alternatively,full refunds will be issued for any reason if order is returnedundamaged within 14 days of delivery.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.