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Business Profile

Sandwich

Subway

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:10/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He disgusts me! This guy has been ripping me off! I never really paid attention until one day he wasn't there and it was another employee. I ordered the usual to my surprise it turned out a lot cheaper. So this time I kept the receipt just in case the next time I order the same sandwich and he charges me differently. Fortunately the next time I came back to order my usual it was another different employee, still ordered the usual and the price was the same as the previous employee charged me. Today I came in and ran into him (the owner or manager) that had been overcharging me, I tried to order the usual, (I also noticed he put less pieces in the sand which, and tried to cheat me by cutting the eggs in halves. I told him it should be 4 pieces instead of 2 because it was a footlong) he then attempted to overcharge me almost $12 for a footlong whilst the other employees charged me $8.58 for the same sandwich, so I then brought it to his attention and he was rambling about they shouldn't be charging that price and that he will fire them! Then requested me to pay for that ****** charged sandwich that I havent even touched! I have been going to that Subway since the beginning of the year and never paid attention to the difference, but always thought it was pretty expensive until the employees charged me differently! I feel so foolish and dumb for allowing him overcharging me for almost a year! Please do something about it! I also read a review somewhere on Yelp that he cheated them too.

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