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Business Profile

Auto Repairs

Aamco Total Car Care and Transmissions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 07, 2025 I went to aamco to repair regarding my abs light on. So they promise me to take off the code that what was in there. I made replace all my brakes front and back last year. Then I went back again to make the abs lights on. They did the sensor. Then after few days the abs went back on again. I called them, they made me come back. I did not come back after this year 2025 of May. Before I came to the shop, I made a free diagnostic test in oreily shop. One of the thing is repair the abs. I said, I did my abs to aamco. Now when I went to aamco, they show me all they need to do including what's the result of diagnostic test on the paper. While waiting on the shop morning until late afternoon. They said, they can't able to finish all the other parts including the sensor because they deliver the wrong parts, we have to wait until tomorrow. But they said, I ha e to pay all of it before I take my car. I said " why I have to pay all?" He said " you can't take your car . We promise we will fix the other parts tomorrow." So I paid 1377 dollar, and come back the following day. When I come back, they made a reason again that the parts they deliver were wrong again 3 times now. So they convince me to pay the whole parts instead the only certain parts. I said " how about the one included I paid on 1377" he said he can't get that parts , I have to get the whole parts. So, I fed up for all their lies, to make to fix my abs lights on since the beginning, they made me come back all over and over again. The more I come there, the more they ruin some parts of my car. Now after I left their shop, my brake lights was on, I wasn't on before I came there. I do t feel safe over there and feel I was scammed by them.

Aamco Total Car Care and Transmissions is NOT a BBB Accredited Business.

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