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Business Profile

Computer Parts

WOWparts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • SAMI B

    Date: 12/11/2023

    SAMI B

    Date: 12/11/2023

    WORST SELLER ON THE PLANET!!!I ORDERED LED TAIL LIGHT ON ***** ITEM WAS RECEIVED DAMAGED AND NOT REPAIRABLE,I CONTACTED THE SELLER AND LEFT HIM A POLITE EMAIL, HE OFFERED ME $3.50 REFUND (THAT WAS KINDA STRANGE) I TOLD HIM AGAIN I DONT NEED THIS ITEM AND IT DOESN'NT WORK, HE REPLIED: WE'LL GIVE 50% OFF,ME:I ALREADY BOUGHT A REPLACEMENT ITEM, STOP SENDING ME PARTIAL REFUNDS, I NEED FULL REFUND, seller: WE CAN OFFER YOU $10 refund .ME: STOP WASTING MY TIME SEND ME FULL REFUND, SELLER: WE'LL GIVE $13 REFUND. I DECLINED, AND FINALLY, I GOT A RETURN LABEL AFTER WEEKS OF EMAILING BACK AND FORTH.once they received the item, they deducted 50% off the total price and refunded me the rest.I asked them why did you not give me a full refund, he replied : open a case with **** !just so you guys know that are reading this, once **** steps in, they will reimburse me for the balance , since the item comes with **** GUARANTEE" BUT THE SELLER DOES'NT HAVE TP PAY ANYTHING.I WILL TAKE THE SELLER TO COURT , JUST SO I CAN TEACH HIM A LESSON.He wasted SO SO much of my time over a $20 item.I have NEVER experienced anything like this online, and i bought 100's of parts!Do yourself a favor and stay away from this seller.His products are selling for a low price for a reason ( JUNK) !

    WOWparts.com

    Date: 12/12/2023

    Dear ****,
    We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand the frustration caused by the damaged item, and we're truly sorry for any inconvenience caused during our communication.
    To address your concerns, we have initiated a full refund for your purchase through ***** Please note that it may take a few days to reflect on your end. We genuinely appreciate your understanding in this matter, and we are committed to ensuring your satisfaction.
    If there's anything more we can do to assist you or if you have further questions, please feel free to reach out. Your feedback is essential, and we aim to learn from this experience to enhance our services.


    Best regards,
    ***

  • Thomas L. H.

    Date: 08/08/2022

    Thomas L. H.

    Date: 08/08/2022

    I have been waiting for a response on order ****. I have sent the part back that was wrong. Waiting for part shipment confirmation. Its been over three weeks since original order. very hard to get thru on the phone. Getting the run around on every call when i can get thru. I am either owed a refund of $215 or the correct part. Not impressed at all.

    WOWparts.com

    Date: 08/11/2022

    Hi ******,I couldn't find the order #**** in our system. Could you please let me know where you ordered? ************** wowparts.com or another marketplace? More details, more helpful. Best regards,***

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