Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Supplies

Hard Disk Direct

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Supplies.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarlos H

    Date: 10/22/2024

    5 stars
    I recently purchased several computer products from this company, and I couldn't be happier with my experience! The selection was impressive, offering everything I needed from laptops to accessories. The website was easy to navigate, and I appreciated the detailed product descriptions, which helped me make informed choices.Shipping was prompt, and my items arrived in perfect condition. **************** was exceptionalmy questions were answered quickly and thoroughly. I also love the quality of the products; they perform exactly as advertised.Overall, I highly recommend this company to anyone in need of computer products. Ill definitely be a returning customer!
  • Review fromMichael B

    Date: 08/19/2024

    1 star
    I ordered a hard drive, they billed my card for a very high price, and then emailed me. I thanked them for reaching out and then said I had a bad experience with another company selling me a different drive than the one I purchased. They sent an email the next day trying to sell me a different drive than the one I purchased!!! I replied "Nope, I need the exact part that I ordered". Then they called me, said they read my email and still tried pushing this other drive on me!!!! Aw h*** no, this place is a scam operation.
  • Review fromAziz A

    Date: 06/03/2024

    1 star
    They are a very unethical company!!!! They advertised computer memory for $192. It was not necessarily a great deal since other vendors had the same item for $199. I placed my order, my credit card was charged, and I received an order confirmation. A few minutes later the sales manager emailed me stating the item I ordered was open box an they are out of open box items and that I could pay an extra $110 or they would cancel my order. First of all it was not an open box item. I don't buy open buy items. Their site described it as a BRAND NEW item with no mention of "box" or "open" anywhere. In fact I had emailed the sales manager earlier asking about the delivery schedule and included a link to the product description page along with the $192 price tag. That same link now points to a page where the price is $300. This is a scam site. Do not waste your time or money with this merchant when there are so many other reputable vendors.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.