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Business Profile

Copyright Consultant

First Design Crew

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Copyright Consultant.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is holding my website for ******. My website is down and I have not been even access to my WordPress website administration toolbox.

  • Initial Complaint

    Date:08/25/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First Design Crew is a bunch of extortionists that will rip you off! They get you signed up then blackmail you out of more money. They tell you there are other things you must purchase from them or they will take your website down. They won't give you access to your own website and won't give a c panel so you can take your site to a more reputable company. They have taken our site down numerous times and every time asked for thousands to put it back up. They know you will lose more money with the site down so you pay and they put the site up for a few months then contact you again saying you need to buy something else or they will take the site down again. We have tried to get away from this horrible company but they won't give you any credentials to move to another company. They will hold you hostage! The supposed owner, *****, will s**** you every chance he gets. He says he is "untouchable" and no one will do anything to him so he keeps taking money from innocent people and s******* them over. DON'T USE THIS COMPANY! YOU WILL BE SORRY! WE HAVE LOST OVER $60,000 SO FAR AND THEY STILL WON'T GIVE US ACCESS TO OUR OWN SITE OR C PANEL. THEY ARE ALL CROOKS TRAINED TO DO THIS TO CUSTOMERS.

  • Initial Complaint

    Date:06/02/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company, as you can see with many many reviews and complaints, ripped us off. They blackmail you into getting more money out of you or else. They have taken our website down numerous times, demanding more money, before they will put it back up. When our website is down, we lose 2-6k per day. We have paid them $13k so far in blackmail money to keep our website is up. A week ago they called saying they needed $4000 to keep the website up to install some ******** security stuff. We paid to get out website up. The next day, seriously the next day, They called demanding $2750 more saying they can't put the website up without it. Then a couple days later, they called demanding $3700 to make the site ADA ********* or they would take it down. They were supposed to build a new website, and over a year later, it is still not completed and hardly anything done on it. We are contacting the *** and the attorney general to see if they can help file charges against this horrible company. COMPLETE SCAM! BEWARE! DON'T GET TAKEN LIKE WE DID!

First Design Crew is NOT a BBB Accredited Business.

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