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Business Profile

Design

Logo Design Flix

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 22, 2022 I signed a contract with American Web Designers for my business Website Design Development. ***************** was the sale representative. His contact information ************ and his email also has the following contact information: ************************* ************. When I received the inbox for Webs Desing Premium- E commerce website, ************ Profile, SMM profile creation and ************* services for $3,257.00, the invoice was under the name of Logo Desing Flix ******** ********** with a billing # **********. Invoice # of 22040067-1. This mean that American Web Designer hired Logo Design Flix to complete the work. My "assigned" web developer name was: **** ********************* ******************* phone number ************, after my website was completed, he stopped returning my phone calls and emails. ***************** is not responding my calls or emails either. My website wasn't completed- on the back end all the coding was done incorrectly. I had to hire a marketing company to fix the coding that ********************* did incorrect. ****** my business was never done, social media was never done (I had to hire someone else to do this) and none of the "complementary services" were done.Before ********************* disappeared, the sold me a "5 YEAR PACKAGE for dedicating hosting and security" for $5,347 which was paid on 05/24/2022. The invoice also came from Logo Design Flix Invoice # ********-1. I am fully aware that none of the maintenance services are being done.I have called multiple times to Logo Design flix with no response. I have send emails with no response. I have called ********************* with no response. I have called *** with no response. They basically took my money and ran away.I have evidence of everything that I am writing, At this point, I want a full refund of the money I paid this company. They are unethical and scammers. **************

Logo Design Flix is NOT a BBB Accredited Business.

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