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Business Profile

Fulfillment Services

DCL Fulfillment Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fulfillment Services.

Complaints

This profile includes complaints for DCL Fulfillment Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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DCL Fulfillment Center has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/14/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      YOKABA FAMILY FARMS LLC corporation with **** opened account , got email after 2 months of selling on Open ********** Marketplace , got email RESTRICTING MY ACCOUNT and KEEPING MY MONEY ON HOLD!!!!!!! dated 5/13/2024 @ 3:04PM

      Business Response

      Date: 05/21/2024

      DCL LOGISTICS is a fulfillment company.  We are not associated with or have any business dealings with YOKABA FAMILY FARMS LLC corporation or EBAY.  

    • Initial Complaint

      Date:07/27/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a hair growth helmet for $1000 from this company used it twice its giving me excruciating headaches. I can not use it I just want to return it for a refund. I keep calling and no one returns calls. I read others complaints and they are just like mine. This is a scam if they wont return my money. I received it on Thursday July 21, 2022 in the *** delivery. I just want to return it for a full refund. Thank you.

      Business Response

      Date: 08/10/2022

      See attached

    DCL Fulfillment Center is NOT a BBB Accredited Business.

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