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Business Profile

Auto Repairs

Godinez Auto Body Parts & Repair, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Godinez Auto Body Parts & Repair, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Godinez Auto Body Parts & Repair, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/20/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The business failed to provide me with a refund on a purchase I made. I paid ****** in total and returned a part in which they failed to provide me with the correct one therefore I requested a refund which was supposed to be *****. This purchase was made November 5th, and the refund was supposed be reimbursed on the 8th. I've tried many times to request an update, and they continue to give me excuses and say they will call me back, yet they continue to fail too. I've even requested to pick up my refund in person and they decline to allow me too.

    Godinez Auto Body Parts & Repair, Inc. is NOT a BBB Accredited Business.

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