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Business Profile

Financial Services

World Financial Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

This profile includes complaints for World Financial Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

World Financial Group has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • World Financial Group

      7112 N Fresno St Ste 160 Fresno, CA 93720

    • World Financial Group

      1415 W Shaw Ave Fresno, CA 93711

    • World Financial Group

      423 W Fallbrook Ave suite 104 & 108 Fresno, CA 93711

    • World Financial Group

      516 W Shaw Ave STE 112 Fresno, CA 93704

    • World Financial Group

      309 N Garden St Visalia, CA 93291

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/06/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On August 1, 2023 I received an email from ********************* advising he had a lender that approved a $5,$onal loan. II responded via telephone and agreed to the terms. I then received the contract to fill and sign and return. He also stated tthe lender was requesting the first three installments of $191.66 totalling $574.98 be *************ed to ******. On August 7, 2023 I returned the completed contract and proceeded to ************* the $574.98 on August 8, 2023. At approximately 1:00 EST on August 8, I called to confirm to which he responded he would begin the funds transfer to my account. On August 9, I had not received the transfer and called. He advised the system flagged my account and the lender now requested an additional 3 installment payments for a total of $574.98. i declined to send the money at which time he stated he would cancel the contract and begin the refund process of the initial $574.98. After several days waiting on the refund I called and left several messages for a status. I also followed up with several emails. All were ignored. He finally called me back after a week and advised the lender only refunded on their monthly billing schedule which would be August 31. On September 1 I called again to advise the refund had not been issued ands followed up with emails which all have gone unanswered. I would like my refund within the next 10 days or I will file a complaint with ********** Attorney General 00

    World Financial Group is NOT a BBB Accredited Business.

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