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Business Profile

Microwave Communications

unWired Broadband, Inc.

Reviews

This profile includes reviews for unWired Broadband, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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unWired Broadband, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    2.33/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromOscar V

      Date: 04/08/2024

      5 stars
      I've been with Unwired for 4yrs now. Never had any problems with the speed and never had any connectivity issues in the 4 yrs I've been with them. The packages are kinda expensive for the amount of speed they offer

      unWired Broadband, Inc.

      Date: 04/09/2024

      Thanks for leaving us a review & for being an unWired customer!
    • Review fromEdgar R

      Date: 03/07/2024

      1 star
      They refused to ***************, until I pay the previous tenants delinquent charges, that lived here before me, they also refuse to remove their equipment out of my roof so I can hire a different isp. They did schedule removal once, the van pulled up in front of me and drove away. Then they sent me an email, to find someone else to remove the equipment and to find and charge the previous person that lived here. They did provide me with the previous customers contact information in one of the phone calls, but they want me to find this person and have the previous tenant remove the equipment now, not them.
    • Review fromCindy M

      Date: 08/23/2023

      1 star
      We’ve been getting charged $136 for 14mbs of internet speeds while other company’s charge less than half for 600+mbs of internet speed so when we saw that we called unwired about canceling and only when we said that they brought up that they had a new plan for $100 for 50mbs so the while we were paying $136 for 14mbs they’ve had that new plan and never once thought to contact us about switching plans only when we tried to leave and it’s normal practice for companies to automatically upgrade you if there is better plans for less money. Then In that phone call they said as a courtesy they will upgrade us to 18mbs because they had new plans so then we agree to the new plan $100 for 50mbs speed and they come out to perform the upgrades and turns out they can’t make the upgrade to the 50mbs because someone else’s trees between our house and the tower were in the way so we contact them about it and they say that they can’t perform the upgrade so we ask if they can lower the price because either way they have better plans for less and they didn’t so we’re still paying $136 for the 18mbs. The only reason they do this is because no other internet is available at our house even though we live less than a minute from the city. Every plan they have is over charging and under performing its inconsistent and will randomly at times just not work.

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