Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Paralegal

Fast Action Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paralegal.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSarah T

    Date: 08/17/2022

    1 star

    Sarah T

    Date: 08/17/2022

    I definitely do not recommend anyone waste their time contacting fast action services. I contacted a specific employee that works there four weeks ago. After our first phone call, she said she’d call me back in two days. I never heard back. I called 4-5 times since then, I think I got two calls back, but definitely most of my calls were ignored. When I finally talked to this same employee a month later, she said she basically has been busy and didn’t have time for me. Total waste or time, terrible customer service and ridiculous lack of professionalism. I would definitely take your business elsewhere.

    Fast Action Services

    Date: 08/18/2022

    This individual, Sarah T****a was never a client of mine. She was a "call-in" person who was looking for someone to fill out a form for her. She explained what she needed and I told her that I was going to check and see if there was a form online that needed to be filled out in order for her to increase the small claims payments she was receiving, which was too small for her. I told her I would get back to her in a couple of days. The work schedule did not permit me to call her back since I was overloaded with new cases that had to be done. I forgot to call back Sarah. She called once and left her number and then she called again and left a message which I replied. I then got another call from her yesterday (8/17/22) and again she asked me if I was going to help her with the form. I answered her, "No." She then replied, "Okay then I will seek someone else." I agreed with her. Then later that day, Sarah began leaving this same complaint to various social media platforms. I feel that it was in my best interest to have not helped this individual, since I am seeing the type of person she is by all the harassing remarks and statements she is making on my business. I never promised to do any work for her. I was the only legal service who answered her call and that is why she is upset because she does not want to use an attorney. I have done no wrongdoing towards this individual and I can choose who I want to accept as a client. I definitely will not ever do business with this individual in any legal capacity or in any refinancing of my mortgage or anyone I know. This person is very unprofessional and has a stalking behavior. I would appreciate if she would stop harassing this business and myself with nonsense. I am so glad that I did not help her.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.