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Business Profile

Rebuilt Engines

Shaw City Engines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rebuilt Engines.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/15/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $5000
    We received this engine with a description from eBay by the seller. He uses 3 names.
    Shaw city engines
    Seperformance
    Clewwho40
    The engine, we were told that it had all of these amazing items inside, we won a bid item, and received the engine. We were then overcharged for shipping, we had to go through all kinds of hoops to fix that. Now we took the engine to our local machine shop, and WOW, our local shop started to see all kinds of issues so we had him do an in-depth tear down of this engine. The Heads were drilled, heads have only 1 single spring, and do not match the block, or head gaskets. the block is worthless, bored incorrectly, and not square decked as advertised. The cam has no name, and no #s, the H-Beam rods, no name, the Crank is literally the only thing as advertised. This entire engine is a fraud, and filled with junk no name parts, not as advertised. I will be contacting eBay, and the local authorities if we can not get a resolution to this immediately. I can have the seller contact western engines in Denver co. Talk to Terry, he will send them anything, pics, description, this engine is junk!!! I have a $5000 boat anchor!!! Please help

    Business Response

    Date: 04/16/2023

    engine shipped was as pictured and described

    Customer Answer

    Date: 04/17/2023

     I am rejecting this response because: This is not what I purchased, the engine that was sent is not even close to as described.  We would at this point like to go to the BBB arbitration/mitigation as we have proof of fake products, as well as pictures showing the drilled heads, the heads not aligned with the engine block, the lack of hash marks on the bores of the block etc.  we will have our engine expert of over 20 years testify to the fact that this engine was not balanced, and everything other than the Crank was lied about.  



  • Initial Complaint

    Date:02/17/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I won a bid on EBay, the man had his shipping price at $650, then tried to charge me $1500 for shipping!!! EBay forced the difference of the refund!!! He refunded me with PayPal!!! Lo and behold, a year later he is claiming he never received merchandise from ME for the $950!!! Who the **** ** **** *****??? Do not buy his ****, he is a **** ?? a ***, a *****!!!! I will now file a Federal Law Suit against him for crossing state lines, trying to de***** a Credit Card, PayPal, EBay, and myself!!! Btw this is a Felony!!! I’ll be coming HARD at You Shaw City ****!!!! Read the EBay correspondence People!!! This Man is. A *****, and a Thief!!!

    Please read the message board screen shots from EBAY!!! I never Sold a Damn Thing to this person, he filed that he never received an item from me!!! This is *****!!! He has a few of these on Google where he’s doing the same thing to a lot of people. ***????

    Business Response

    Date: 02/21/2023

    Hello ***, I am sorry!!! I got you mixed up with someone else that owes me a gokart engine for 950.00 also, sorry!! I called capital one 2 weeks ago to stop chargeback once i realized i screwed up, I did notice capital one sent me the refund yesterday so i am paying you back, Again i am sorry!! I added 100.00 to the refund if their are any fees,

    Customer Answer

    Date: 02/22/2023

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Shaw City Engines is NOT a BBB Accredited Business.

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