Complaints

This profile includes complaints for Ttocs Trailers Manufacturing's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Ttocs Trailers Manufacturing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Ttocs Trailers Manufacturing

  964 S Parallel Ave Fresno, CA 93721

• 

  Ttocs Trailers Manufacturing

  11133 S Fowler Ave Selma, CA 93662-9619

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/22/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordered a food trailer from the builder and paid a 25k down payment. The trailer was picked up and taken for an inspection with *************. The inspector failed the inspection due to the hood not being of the correct rating for use in a food trailer. And the stickers used to identify the hood were not on the hood.There was 3 other issues that were resolved by us but the hood must be replaced by the builder to a brand and model the inspector can certify or this food trailer will not pass inspection and I cant use it for my business. I have reached out several times to the builder but he has offered no help. On Nov 9th the builder picked up the trailer and said he would replace the hood and take it to the inspection himself to make sure everything passed. But on December 31st the trailer was delivered to me with the same hood but a sticker from a different hood placed on it. The builder told me the hood was replaced with a new model that looked exactly like the other one and it should now pass inspection. So I scheduled the new inspection and on January 21st the inspection failed again and the inspector said the hood was never changed and only sticker was added. From this point forward each further inspection will cost me $336 per inspection and I can only have the builder replace the hood.

• Initial Complaint

  Date:05/08/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We (my husband and I) purchased a trailer from TTOCS in December 2021. Paid in cash. A gentleman at the business named ***** told my husband to leave $450 and they would take care of the *** fees and whatever was leftover would be refunded to my husband. The gentleman also wrote down on the invoice the $450 *** on the invoice. We had already paid for the trailer along with the taxes, cash in full. TTOCS did not register the trailer and at year end when I seen the invoice, I asked my husband what the *** charge was and he explained it to me. Unfortunately, it is only $28 to register a trailer with the *** and my husband had been taken advantage of. I then messaged TTOC about the situation and was given the run-around. I have those messages. I have tried to settle this over a few years, asking to be invoiced, asking for the money back. To no avail. A gentleman ********** was messaging told me it was not a good idea to take them to court. Im at a loss.

• Initial Complaint

  Date:03/15/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contacted Ttocs Trailers for a vendor trailer in January 2022. The first thing I asked him was if he built to Fresno County and state code. He said yes. He assured me that all his trailers always pass inspection. And if their was to be any issues that he would fix it at no extra cost. That was far from the truth. I paid him about $25,000 dollars I'm now at about $40,000 and almost a year later trying to fix everything he did wrong. Everything from electrical, plumbing, windows, AC unit ect. were done or installed incorrectly. The owner **** ***** said the inspectors had no idea what their doing. **** ***** is the biggest liar and scammer I have met. He even lied to me about his name. He played him self as an employee named Mike. And referred to the owner as a complete different person. Everytime I would ask to speak to the owner he would get really upset and refused to give me his information. He charged me for DMV fees which I never received any registration. His father *****y assured me that they would refund me but never did. Infact his father asked me to just deal with him because his son was out of control. They also charged me sales tax. At a higher rate. 9.35% He told me down town Fresno has their own sales tax rate. That was also a lie. When I finally picked up trailer from him he was so up set he kicked me out of the shop and said he never wanted to deal with me again and would not fix nothing else on the trailer. He became angry and disrespectful. He got in my face his father had to step in I thought he was going to hit me. This whole experience has been a nightmare. What he is doing is fraud. He is charging DMV fees and pocketing the money. He is charging extra sales tax that is fraud. He is taking large amounts of money from people and lying to their face. He is not delivering goods as agreed on. I'm asking for a refund of my DMV fees, sales tax, and everything I had to go repay somewhere else to fix what he did incorrect.

• Initial Complaint

  Date:11/04/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ttocs Trailers is a scams never do any business with them! They started building my food trailer in Oct. 5, 2021 and done june 1, 2022. When I picking up my food trailer he ( ****) doesn't want me to walk thru or do the inspection the trailer. He just want me to take the trailer and leave. He just in such a hurly and said has to go to the Doctor appt. So I just took my trailer to on the way home and the truck driver was horned at me said something were flying off of my trailer (in Fresno on 99). I stop and looked everything looks ok. When I got home tryout the equiments the AC wasn't working and cooking hood van won't turn on and it's missing pice ontop it's damaged from installing. I took the trailer back and he fixed it he said it working but when i got home and turn it on still not working AC not cold. I asking for the gas money but he said nothing are free. For the third times I took my two buddy with me to pick up my trailer for to help me to double check making sure everything are ready to operate. Same thing happened again, he in rushing forcing me to leave his proprety, while I am trying to testing the equipments and he call the "COP" on me. Also, he told me the pink slip and the plate will be mail in 2-3 weeks but I waited almost 2 month and never get its. So I called he said call **** ***** is the owner. ***** sent the pink slip after almost 3 month and I had to take it to DMV and I have to paid all the fees again. At first, my wife and I setdown with **** and showing him all the requiremets from health deparment need before starting building the food trailer, he promised will make sure its passed all the inspection. Now 4 things are failed inspection and they don't want to take the responsiblity. Not just failed the inspection but the trailer wilding, wiring and the equipments installing weren't right. The windows and doors are not fit right have hole at the corner. I put a lot of times to make its work and still a lot more to be done.

• Initial Complaint

  Date:10/13/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have bought a trailer from Ttocs Custom Trailers. I was shopping for a trailer that would have a load capacity of at least 15,000Lb's for the transportation of company fork lift. **** the owner of the shop has given me the description of the trailer I sent an inquiry about. He told me that for some extra $300 he could reenforce the trailer and it will go from 13,000 Lb's to 15,000 Lb's. I have agreed to pay the extra money and made the initial payment to the shop. In few days I picked the trailer up. Right in front of the shop I have loaded a 2,500Lb's small Toyota Prius C on the trailer. As I was towing the Prius on the trailer in about 2 hrs of driving the trailers deck broke down in half and I almost lost my Prius, the deck that was supposed to hold a 13,000 Lb Forklift couldn't hold a 2,500Lb Prius. I was so glad I didn't load the fork lift on it, it could have caused a huge disaster on the road. Right away I have texted **** letting him know that the trailer broke down and that I can't get to my destination. **** told me to take the trailer back to him that he would repair it. After a lot of trouble to get the trailer back to the Ttocs Trailers shop, I have requested that **** would refund me the money, that if the trailer can not hold 2,500 Lbs how would it hold 13,000Lb. **** has responded in the worst imaginable way, horrible attitude and words. The only way for me to get out of that situation was to get another trailer from him, so I went from $8,000 to $12,000 trailer bigger and stronger trailer. By the time I got the trailer i had to spend $15,000 **** kept adding to the cost. He gave me the bill of sale, the tile was supposed to be mailed to me within 30 days, After 3 month of not getting the Title, after many phone calles and messages, **** has replied this week, telling me that he has miscalculated the cost and I owe him $1800, that I wouldn't get the title until I pay the outstanding balance. This is the worst and most crooked person I have ever

• Initial Complaint

  Date:10/12/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have purchased a trailer and finalized payment on September 20th 2022. Trailer was dropped off on September 23, 2022 Not only did I not get the state certification that I was promised at purchase. The trailer was incomplete. It was missing generator and tank. I had to pick up generator and now have been waiting over two weeks for the gas tank. When I was told when I made the final purchase that everything was done. We are now told we have to wait an additional 3 days for tank. We keep getting the run around by ****. This is delaying our business from proceeding. $50k for a trailer that we cannot use since 1. We don’t have a gas tanks and 2. It has not been state approved. I need something to be resolved before I seek legal proceedings.