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Business Profile

Education

Sebron University

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Education.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/15/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date: March 13, 2024 Item Purchased: ********** RCFE Practice Exam They state that login information to access exam prep questions will be sent to email after payment is made. This never happened. You call the business and are sent to a voicemail. No response. I think Ive been scammed and my information may be used maliciously. I am fearful that I have been scammed and will be a victim of identity theft. I must report this false institution and get my money back. But also want to ensure no one else falls prey to this scam nor become a victim of identity theft that can have horrible impacts on my future or the future of others.

  • Initial Complaint

    Date:01/30/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sebron University refused to provide me with a academic accommodation due to my learning disability, physical disability, and mental disability. i emailed and called the college and some one picked up the phone, I asked do they provide academic accommodations, they replied I can't answer that question, I then replied well can you transfer me to someone who can answer the question and then they hung up the phone in my face, i called back 5 times, they did not answer. My name is ***********************. My date of birth is 03/28/1994. I am enrolled in a course. I have a DISABILITY. Does sebron university offer academic accommodation's for students with DISABILITIES? My primary email address is ********************* My name is *********************** My date of birth is 03/28/1994 I have a DISABILITY I am currently enrolled in the sebron university online school security guard certification I need an ACCOMODATION Such as extra time on test extended time double time or unlimited time on test. Please refer to this link ************************************************************

Sebron University is NOT a BBB Accredited Business.

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