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Business Profile

Beverage Distributors

California Glacial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beverage Distributors.

Complaints

This profile includes complaints for California Glacial's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

California Glacial has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • California Glacial

      153 W Rosecrans Ave Gardena, CA 90248-1829

    • California Glacial

      2118 Wilshire Blvd # 207 Santa Monica, CA 90403-5704

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/31/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just spent a total of $134.86 with California Glacial yesterday for water delivery and never see the charge on my bank account, but there is no receipt from them or indication that I'll be getting the water delivery. I see another similar complaint was filed. I've called the 800 number posted, and it's always busy. There is no way to contact them through email or any other way. All there socials go to largely empty accounts. These looks and feels like fraud.

    • Initial Complaint

      Date:01/02/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought $131 worth of water, never delivered, any attempt to contact is unanswered. I see other customers comments and wonder if this is a fraudulent business, and how much they have swindled.

    California Glacial is NOT a BBB Accredited Business.

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