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Business Profile

Uniforms

Barco Uniforms

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniforms.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello.I have 3 sets of Barco One scrubs. They are very expensive. They are all in granite color. The pants are defective as the drawstring they use have shrunk and make the waistline no longer fit. I reached out to Barco online and they refused to help me. I spoke with ******** Please replace the scrub sets or refund me the price of 3 scrub sets. I am more than happy to send the defective products back to Barco so they can investigate and improve their product.

  • Initial Complaint

    Date:10/01/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction- 9/23/24 Amount- ****** What the business committed to provide you- Scrubs for work via mail Nature of dispute- The order was unfortunately shipped to the wrong address. After contact customer service, I spoke to two reps who informed me that it was not possible to reship my order to the correct address. Scam vibes. Whether or not the business has tried to resolve the problem- They offered 30% off my next purchase. I requested a full refund or shipment to correct ********** advertising issues

    Business Response

    Date: 10/11/2024

    Customer was contacted and we overnighted a replacement of the items she ordered with an additional jacket as a gift. 

Barco Uniforms is NOT a BBB Accredited Business.

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