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Business Profile

Swimming Pools

Blue Fountain Pools and Spas, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Swimming Pools.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Beatrice C

    Date: 03/26/2024

    Beatrice C

    Date: 03/26/2024

    If I could give a zero I would. Our pool built around ten years ago by BlueFountain has been a lemon! The tiles on the spa have largely popped off and I cant find someone to fix because Ive been told its due to bad construction. The equipment was piped incorrectly. Our spa jets have not had pressure now for years. I want to cry whenever I go into the yard and see the mess.

    Blue Fountain Pools and Spas, Inc.

    Date: 03/27/2024

    A ten year old pool needs remodeling. Please let us know if you want to remodel your pool with new tiles and new equipment?

  • POOCH M

    Date: 12/06/2023

    NOT A VERY GOOD CUSTOMER SERVICE, DOESNT COMMUNICATE. YOU NEED TO KEEP CALLING THEM TO GET AN UPDATE. I GIVE 0 STARS. NOT EVEN 1 STAR, THEY ARE SO UNPROFESSIONAL NEVER FINISHES THE **** I WILL NEVER RECOMMEND THIS COMPANY TO OUR OTHER CUSTOMERS.

  • Marivic C

    Date: 10/10/2022

    Marivic C

    Date: 10/10/2022

    They are so slow and doesn't communicate. You need to keep on calling them to get an update. They don't have one word. They will tell you that it will be scheduled but kept on pushing it on the following week. If I can only give 0 stars I would. They are so unprofessional.

    Blue Fountain Pools and Spas, Inc.

    Date: 10/11/2022

    We strongly disagree. The scheduling is done based on first come first serve. We are sorry if you feel it's slow, but we have to take care of customers who signed contract before you.

    Marivic C

    Date: 10/11/2022

    We are notified that process will take 8-14 weeks. Contract was signed August 2021 and it's been more than a year now and our pool is not done. I can't even speak with the manager and it's hard to get a hold of them. You will email or leave a voicemail but they will never call you back. I am asking for the manager's number ***** but agent said he doesn't have a number to call directly!

    Blue Fountain Pools and Spas, Inc.

    Date: 10/12/2022

    14 weeks is AFTER we excavate the pool (Not after we sign contract). Also, we were not in normal times. Covid has changed the world.

Blue Fountain Pools and Spas, Inc. is NOT a BBB Accredited Business.

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