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Business Profile

Vending Machines

ADAMS VENDING MACHINES

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had a friend in the prison in **********, **. When we would go to visit him you had to buy a card from ****** Vending in order to purchase food or drinks from the vending machines. Usually when we left I would ask for the remaining money on the card to be refunded to me. If you had more then $29.00 left on it they would not refund it. You had to retain the card until the next time you visited. I had more then that remaining on my card the last time but not sure just how much. Then the Pandemic came and no visitors were allowed. Now he will be getting released next month so we won't be going back. On the back of the card were instructions on how to get your refund by mail. They requested you mail the card to them at the address I gave you. I did as they asked but never heard from them. I don't remember the exact date but it was either January or February of 2022. The address must still be good as my letter was not returned to me. The number on my card is #*****. I thought I would at least hear from them but nothing. I would like a refund of my money. The card will tell them how much is still left on it but I had now way of knowing the amount just that it had to be more then $29.00.Thank you,***********************

ADAMS VENDING MACHINES is NOT a BBB Accredited Business.

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