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Business Profile

Gardening Stores

Ansel and Ivy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gardening Stores.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJill C

    Date: 01/21/2023

    1 star
    The plant I paid $50 for arrived upside down in the box, missing 80% of its leaves. I think it was a healthy plant when it was shipped but the company is not returning my emails about the situation. Buy BEWARE!
  • Review fromJosh D

    Date: 01/13/2023

    1 star
    Wish I read these reviews before ordering. Same experience for me as others shared below. I ordered (2) plants on 12/19/22. Never received a shipping notification so I emailed them 1/9/23, since it had been 3 weeks. Auto response email said a human will get back to me in 48 hours, its been 4 days. With that said, it's been a full month since my order was placed and they took my money, still no plants and no customer service at all. Their website now shows almost every product as "out of stock" so let's see if I ever get my plants or money back.

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