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Business Profile

Fitness Center

Just Lift Gym

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Nikki C

    Date: 02/09/2024

    **** is really rude, I came in and was told I had a balance. I was told i can still work out, however it bothered me that i had a balace so I came back to the front desk to see what me balace was. I was shocked because I paid 19 dollars a month and I was told that my bill is now 25 dollars a month and I owed 62 dollars. I was confused because for the past three years since i signed up for the membership it has been 19 dollars. I asked the young lady at the desk to call **** because this has to be a mistake, **** then tells the young lady that he is terminating my mebership and I can't go to workout. This is bad customer service I did nothing but wanted to know why am I being charged all of a sudden 25 dollars instead of 19. I am reporting what happened to me. tonight. I do the Zumba classes there. I did not do anything but wanted to know what is going on with my account, to be treated like this isn't right. If **** doesn't make this right I will be forced to file a claim against his gym. That is not right to tell the young lady to terminate my gym mebership because I asked her to call **** hoping that it would turn out positive instead of negative. **** you have the chance to fix this misunderstanding with my gym mebership at your gym.

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