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Business Profile

Web Design

The Designs Avenue

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In April 2020 I purchased a logo to be made by this company. A year later I was told the copyright expired, so I paid them money to renew. No paperwork provided. In 2022 I was called and told the same thing. But this time they told me I had to pay for lifetime copyright, trademark, publication/notarization, and website registration. After being told that was the final amount they told me I needed to pay for a finalization fee. Total lies. I told them no, filed fraud with the bank and got my money back.In early 2024 they sent me a text telling me I would be infringing upon them if I continued using the logo. I told them I stopped using it years ago. However they told me I needed a closure letter to the state and federal office or I'd be facing a cease and desist for my business along with a $45,000 infringement fee. I made sure the old logo was taken down in as many places as I could. When I told them to leave me alone they sent that threatening message. This company scams, lies and is not legally allowed to register anything for you or your business. At this point they are harassing any and all of their old clients.

  • Initial Complaint

    Date:01/22/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a logo from this company a few years ago, I have been contacted continuously about "infringement of copyright". They are attempting to extort me for a "copyright registration renewal". I have received several text, and calls, wanting me to pay $1250 for a lifetime registration, and if i don't they will *** me.Also, the person contacting me was very abusive in their language as well as using discriminatory words.

  • Initial Complaint

    Date:10/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a logo from this company a few years ago, I have been contacted continuously about "infringement of copyright". They are attempting to extort me for a "copyright registration renewal". I have received several text, and calls, wanting me to pay $1200 for a lifetime registration, and if i don't they will *** me.

The Designs Avenue is NOT a BBB Accredited Business.

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