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Customer Review Ratings
Average of 113 Customer Reviews
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Review fromPeter S
Date: 05/08/2024
5 starsPeter S
Date: 05/08/2024
You definitely get what you pay for! Had my new door adjusted as the seasons caused my house to shift and they were out the day after I messaged, fixing the issue and detailing what they did. Fantastic service!
Renewal by Andersen of San Francisco
Date: 05/14/2024
*****, Never worry!You're part of the Renewal family and we'll always be here for you. Thanksand don't hesitate to call if you need anything :)Review fromSivan W
Date: 04/30/2024
5 starsSivan W
Date: 04/30/2024
I couldn't be happier with our Renewal by ******** windows, both with regards to the service as the windows themselves. Recently, we had an issue with a couple windows causing hot spots in my backyard. During the rare hot days the afternoon sun would reflect off the windows and heat up the artificial turf, causing some of the turf to melt slightly. After calling to inquire what can be done, the Renewal by ******** team sent someone out to take a look and determined that the sashes should be replaced. The windows were installed 13 years ago by the previous owner of the house so I was expecting to pay out of pocket for the replacement but sure enough, they were still under warranty. The guys that replaced the sashes were very friendly, punctual, and swapped out the sashes rather quickly. What really impressed me was that when opening and closing the new sashes I could not tell the difference between the new ones and the old ones. If I didn't see them make the replacement I would not have guessed that they were brand new. It's always great supporting a company that a) makes a great quality product and b) stands by their craftsmanship with a very robust warranty and great service!Renewal by Andersen of San Francisco
Date: 05/02/2024
*****, thanks for taking the time to share this with us and Never worry!You're part of the Renewal family and we'll always be here for you. *********** and never hesitate to call if you need anything :)Review fromJohnella M
Date: 04/21/2024
5 starsJohnella M
Date: 04/21/2024
**** was very thorough. He explained everything that I needed to know about the replacement of my doors. I was very impressed with his knowledge and the quality of your products.Renewal by Andersen of San Francisco
Date: 04/23/2024
********, what an awesome start to your project! Thanks so much for choosing us and we can't wait for installation day! Welcome to the Renewal family and you're in *************** with **** :)Review fromCharlie E
Date: 04/12/2024
5 starsCharlie E
Date: 04/12/2024
On time and repaired the top widow latch. Also right side of top window was not in the track, ***** readjusted position & showed me how to fold the windows to do cleaning.Renewal by Andersen of San Francisco
Date: 04/17/2024
*******, glad to hear that ***** took such wonderful care of you! Thanks and never worry - we're always here for you!Review fromMichael B
Date: 03/15/2024
5 starsMichael B
Date: 03/15/2024
**** and **** came right on time saw issue and resolved it to my complete satisfaction. Show up 3 days from my call z thank you for the best service Ive had!!Renewal by Andersen of San Francisco
Date: 03/19/2024
*******, never worry -Never worry!You're part of the Renewal family and we'll always be here for you. So glad *********** took good care of you and your home. Thanksand never hesitate to call if you need anything :)Review fromMartha S
Date: 03/06/2024
5 starsMartha S
Date: 03/06/2024
**** was prompt and did a fast great job of installing the window panel.Renewal by Andersen of San Francisco
Date: 03/08/2024
******, we're delighted to hear that **** got the job done quickly and without any fuss! Thank you and never worry - we're always here for you!Review fromSteven H
Date: 03/06/2024
5 starsSteven H
Date: 03/06/2024
*************************** did a great job correcting patio door. It works better now than when installed.Renewal by Andersen of San Francisco
Date: 03/08/2024
******, we're thrilled to hear that *** made sure your door was in tip top shape! Thanks and never hesitate to call if you need us :)Review fromDavid M
Date: 02/28/2024
5 starsDavid M
Date: 02/28/2024
****, the *second* tech that came to fix the remaining issues we had (which were multiple) was great. Came in and did what was needed, was quick and professional. While we're not sold on ******** as a whole, given the issues we've dealt with (not to mention given their pricing), **** himself represented the company very well.Renewal by Andersen of San Francisco
Date: 03/01/2024
*****, we're delighted to hear that **** was able to resolve your issues. Thank you for your patience and please don't hesitate to call if you need anything in the future.Review fromBruce D. Sr. J
Date: 02/25/2024
5 starsBruce D. Sr. J
Date: 02/25/2024
Their **** ****************************** was thorough, was an active listener and, without pressure, shared his recommendations. We chose to do windows first and, so impressed with the installation team and product, called him back for the sliding downstairs door as well as new kitchen door out onto our deck. We cannot say enough positive about ******. The installation team was so thorough with the windows, we have requested the same team return to install the doors. The installation team always leaves the house cleaner, inside and out, than than when they arrived! And the product is outstanding.Renewal by Andersen of San Francisco
Date: 02/27/2024
*****, there is no greater praise than a repeat customer! Thank you so much for trusting your home and project to us again and we look forward to your next installation day! We will let the team know how happy and excited you are :)Review fromMaureen H
Date: 02/14/2024
5 starsMaureen H
Date: 02/14/2024
6 years ago had to have a picture window replaced. It dragged on for 6 months. They lost the order, the wrong size was delivered, the next delivery was broken. Had a leak last month. The 2 guys were so nice. have been here 3 times to help with this leak. They have gone above and beyond. And still will come after this next series of storms. Problem is roof and window having a gap. They put pitch down and will be back.Renewal by Andersen of San Francisco
Date: 02/17/2024
*******, we're glad to hear that our service team is going above and beyond to make sure that your issue is solved. Thank you and we look forward to a smooth resolution!
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