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Business Profile

Rental Listings

I.E. Rental Homes

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for I.E. Rental Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

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I.E. Rental Homes has 2 locations, listed below.

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    • I.E. Rental Homes

      1329 E Florida Ave Hemet, CA 92544-8606

    • I.E. Rental Homes

      454 South San Jacinto Avenue San Jacinto, CA 92583-4133

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/05/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been renting from I .E. Rentals for 10 years. We have made numerous complaints about mold on the bathroom walls and garage.. carpet that has been exposing nails for years, rats in the attic, pluming problems that have flooded our home, water that seeps through the concrete floor in one of the bedrooms. And they have done nothing. For the first flood they didn’t even come out till the 3rd day just to put industrial fans. Meanwhile the flooring is rotten and with mold, they I called an complain and they only came to remove the cushion under the carpet and left the carpet rolled up on side of the hall (not completely off) and in the living room same thing. complain again and told them that I had a senior living who used a walker and he couldn’t get through the hall because of the carpet they left rolled up. Finely I call an office in El ***** it was then that they send a professional carpenter to only put carpet in the areas that got damaged . The water had seeped into my sons room and my room and my stepfather room , but only approve the hallway, living room and my fathers room. The rest of the room just had to stink like crap. The side of the floor frame is rotten from the flood they didn’t even bother to change that. The 2nd on happen this weekend when we have been complaining about water coming out of the base of the toilet. They sent a young kid with a snake to unclog it , but they didn’t even bother investigating if there was more to it. A week later it started doing it again and it was on a weekend so couldn’t reach them till Monday. I had to call a plumber and pay with my own money to come fix it. When the professional plumber inspected further he showed me I had a root coming up the toilet. And the problem was bigger. He said he would fix the water coming out from the base as he saw that it needed wax sealer. And warned me that this was something that needed to be fixed right away. Well my house flooded that same night with black water. Still waiting

      Business Response

      Date: 06/16/2023

      good morning, will check unit for discoloration and any leak in plumping ,

      Customer Answer

      Date: 06/19/2023

       I am rejecting this response because:



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