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Business Profile

Driving Lessons

Dunn Rite Driving & Traffic School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/03/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were searching for a driving school for our grandson to attend. We came upon Dunn Rite Driving School. They had prices listed as $55.00 for the online classes and $315.00 for the behind the wheel classes. On 8/22/2022, I paid $55.00 to Dunn Rite Driving School for online driving classes for my grandson. This was for registration for the required classes before behind the wheel training. A few days later, my grandson told us that he had already taken these classes. He only needed the behind the wheel training. We reached out to Dunn Rite Driving School via telephone to see if we could apply the $55.00 to the $315.00 required for the classes. The person on the phone told us that we had to pay $300.00 which would make the total $355.00. This is a price for students over 18 years old. My grandson is 17 years old and the price is $315.00. The person was unprofessional and at this point only a refund of the $55.00 is acceptable.

    Business Response

    Date: 10/20/2022

    I need to know the students first and last name, the registration and date they paid online. 

    Customer Answer

    Date: 10/31/2022

    ****** A. ***********
    $55.00 on Aug 22, 2022

    ******** ****** paid with card ending in ****

Dunn Rite Driving & Traffic School is NOT a BBB Accredited Business.

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