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Business Profile

Rack Merchandise Service

FR Sport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rack Merchandise Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromFahad Z

    Date: 12/03/2022

    1 star
    THEY'LL STEAL YOUR MONEY. ON TOP OF HAVING HORRIBLE SERVICE. READ THE ***** AND CONDITIONS!!!I have been trying to get an exhaust since October of 2022. *** is also bad so the incompetence from the courier was also the worst never got left a notice of attempted delivery until they start returning the package. One and only time they left a notice was on their final attempt. I got angry so I said return the package then. Worst mistake I could do. They entrap you the consumer and bill you for all of the fees. 20% restocking fee and another fee for return shipping to the consumer which is insane!!!!I paid $560 for the exhaust + 280 for the outgoing shipping fee. So they charged me with $280 return shipping and 20% restock fee off what would have been the $560 refund of the exhaust. So they only refunded me 162$. Basically took an entire month's or rent for no product or service. Also good luck trying to get in touch with them over the phone. They seem to have an answering machine that answers with they're assisting other customers all the time and even if you leave a callback number or voicemail no one actually calls back or checks the voicemail.I have wasted more than a month trying to receive this package only to lose an entire month's worth of rent for nothing. Jee whiz I can do so much with that return money ??????I hope this business ***** to the ground along with their horrendous service and practices.

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