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Business Profile

Radiator Sales

Mizu Radiators

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radiator Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a radiator for a **** GMC **** Pick Up Truck. The product did not fit the the vehicle or product was not as described or was manufactured incorrectly. Attempted to return product said business would not provide a return shipping label or send the proper product. Multiple phones calls where made and hung up on every time. Was told they don't know number to customer service? Said I would have to pay shipping for this large product and have to pay restocking fee. Did a charge back with card company and business recharged my card for the ******. They still will not accept thier incorrect product nor make any attempt to make this right.

Mizu Radiators is NOT a BBB Accredited Business.

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