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Business Profile

Air Conditioning Repair

Make it Happen Air Conditioning Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** first came to check on my furnace problem. He concluded that it was due to a disconnected wire to the control panel. He came to get some wiring connected for my furnace to the control panel on November 23 of last year. However, upon attempting to doing so (he was not able to connect the wire), he damaged my wood floor causing a hole in the wood panel among other holes in my wall he created. Hed told me to find a someone who does flooring to fix the damaged he caused and that h*** reimbursed the amount. Invoice of $550 was sent over to him but he refuse to respond and has not pay for it and is now ignoring it. Before filing with the court, wed like to file a complaint with the BBB to see if this can get resolved here and let others know about how shady this business is. We also have a recording of him indicating that hes going to see if he can find someone to fix the wood panel because of what he did.

    Business Response

    Date: 03/23/2023

    Make it Happen **************** are not responsible for any other trades damages.   

    Customer Answer

    Date: 03/24/2023

     
    Complaint: 19583034

    I am rejecting this response because the damage even though it was the floor and not the furnace was done by the business Make it Happen air co (****) and since he was the one responsible for creating the damage had said he would be responsible for reimbursement to something he did. 

    Sincerely,

    *******************

    Business Response

    Date: 04/04/2023

    we apologize for the inconvenience , we only have a service call.  

    Customer Answer

    Date: 04/05/2023

     
    Complaint: 19583034

    I am rejecting this response because I dont understand what their response means. It doesnt answer my question. 

    Sincerely,

    *******************

    Business Response

    Date: 04/14/2023

    ***********

    We are rejecting this claim. innifiction ,we found we are not responsible for damages. 

Make it Happen Air Conditioning Co is NOT a BBB Accredited Business.

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