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Business Profile

Auto Parts

Se Small Engine Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Complaints

This profile includes complaints for Se Small Engine Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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Se Small Engine Parts has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 5, I placed an order online with this company for an ATV part. The transaction was made, payment was taken, and I have yet to receive any email regarding the status of my order or the shipping. *** tried to reach out to their support email only to be told by ****** that it doesnt exist. Numerous times have I called the number on their website only to be told by a voicemail that they can only be reached through an email.

    • Initial Complaint

      Date:01/18/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a piece of equipment from this business the beginning of October 2022. It was an ignition coil for a 2012 ***** TRX 500 Fourtrax. The part ******************* ************. My order number with the is *******. I paid ***** to them on October 1 , 2022 and it cleared my bank on October 3 *****. I have been calling and emailing to find out why I have not received my part. The number listed for them sends you to a email address only. When trying the email address it is rejected as a bogus address. I am trying to get my money back since I was able to get the part elsewhere while waiting. Maybe you will be able to reach them as I have had no luck all this time. The phone number issued is ************ .Thank you in advance .

    • Initial Complaint

      Date:08/04/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed order for ignition replacement on 7/12/22. Never received shipping info or product. When I call the contact number ***************) it states to email customer service at ********************************* That email is invalid and comes back as undeliverable.

    • Initial Complaint

      Date:07/31/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed order on 7/12/22. Order number TENPEAKS113198. Total was $38.92. Never received shipping information. Website provides contact number of **************, when you call says to email ********************************* which comes back as undeliverable address.

    Se Small Engine Parts is NOT a BBB Accredited Business.

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