Complaints

This profile includes complaints for Kim's Martial Arts Studio's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Kim's Martial Arts Studio has 3 locations, listed below.

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  Kim's Martial Arts Studio

  43990 Golf Center Pkwy Ste A5 Indio, CA 92203-5002

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  Kim's Martial Arts Studio

  81860 Shadow Palm Ave Apt 92 Indio, CA 92201-4027

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  Kim's Martial Arts Studio

  80150 Us Highway 111 Ste C11 Indio, CA 92201

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/27/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I enrolled my son to a martial arts class on July *******, I paid $235 for a month for tuition ($175) and $60 (uniform) to Master ***. Thane class is daily, Monday to Thursday. My son started the next day, July 31, 2024. Sunce day, I decided not to continue the class because it's too crowded, The space is too small, that day, there are 22 students. And also, students are too young for my son, who is 10 years old. But he continued coz it's already paid for a month. He needs to have the gadgets but since he's not gonna continue, I didn't buy the gadgets, the master lend him the gadgets. He was informed he will not continue the class d/t schedule conflict. Today, August ******* (Monday), my son went to class with his grandpa, master told my dad that today is the last day. So my dad texted me. I said no, coz he started July 31, 2024, he can have it till Thursday. Then after the stretching, in the middle of the class, he told my son to go home. He was sent home in the middle of the class coz he doesn't have the gadgets. I feel sorry for what he did to my son, so I went there to talk to him. I talked to him after the class. I asked him why you sent my son home in the middle of the class, he's paid until end of this month. He said coz he doesn't have the gadget. I said, you used to lend him the gadgets but now that he will not continue, you don't want to do it anymore. He told me an incident that my son accidentally hit the eye of his student partner. I told him, that was your fault coz you partner my son to a short girl. He even admit to my father that it was his fault. While I am still talking to him, he went inside, and doesn't want to talk to me anymore. I went inside and told him, I am still talking to you, he waved his hand to me to go. He was so rude! So I told him, just give me the refund, he said no. And he even told me he will call the police. I said, go ahead call the police, but he didn't.