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Business Profile

Sporting Goods Retail

Yellow Mart Stores

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/09/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Sept 26 I ordered a football jersey from Yellow Mart. On Sept 28 I received an email that they shipped it. A week later the tracking number still showed no progress and was still sitting there. I contact Yellow Mart and they say they cannot control the delivery once its out of their hands. I called **** and they said they have that tracking number but have not received package yet. I feel I have been scammed because each time I reach out to company they only offer me a discount on next purchase which I do not want I want either a refund or my product asap so I know I was not scammed. I have seen articles online that this company does scam people so I am nervous I lost my money.

    Business Response

    Date: 10/14/2023

    To whom it may concern,

     

    The company that the item was ordered from is not Yellow Mart in *****, **********. The comany is an Internet compamy **************************************** . They are a company that operates out of ********. We recieve multiple calls every week about them. Please check the internet site that I listed. We are in no way affiliated with this company. We do not have an internet site. We do have an Instagram, YellowmartIndio.

    Please feel free to contact me with any other questions.

    Thank you,

    *************************

Yellow Mart Stores is NOT a BBB Accredited Business.

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