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Business Profile

Credit Services

CoreLogic Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Complaints

This profile includes complaints for CoreLogic Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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CoreLogic Inc has 17 locations, listed below.

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    Customer Complaints Summary

    • 59 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/20/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Our mortgage escrow account with New Rez is being managed by a third party name corelogic. We paid off on our mortgage loan in March and at the same time, they sent a tax payment to San Diego tax assesor. The San Diego tax assessor returned the funds back to Corelogic on April 8th 2024. I have been calling for months to get my refund back as it was Corelogic's error to send the tax payment. They keep saying different things to my and not resolving the issue by refunding me my funds. Loan number **********

    • Initial Complaint

      Date:11/30/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear Better Business Bureau,I trust this letter finds you in good health. I am writing to seek your assistance in addressing a matter of concern regarding inaccurate information on my credit report, specifically related to rental history. This issue, which involves CoreLogic, has adversely affected my ability to secure housing, and despite my efforts, I have been unable to resolve it satisfactorily.Upon reviewing my credit report, I have identified inaccuracies in the rental history information provided by CoreLogic. These inaccuracies are not only false but are also causing significant challenges in securing suitable housing. As a consumer, I understand that it is my right, under the Fair Credit Reporting Act (****), to dispute and seek correction of any inaccuracies on my credit report.I have attached supporting documentation, including copies of my credit report highlighting the inaccuracies, for your reference. I am seeking the Better Business Bureau's intervention to help facilitate the resolution of this matter and ensure the prompt correction or removal of the inaccurate rental history information.I kindly request that the Better Business Bureau investigate this issue and work towards a resolution in line with the **** guidelines. I am willing to provide any additional information necessary to assist in the investigation process.Your attention to this matter is greatly appreciated. Please keep me informed of the progress of the investigation and the steps being taken to address the inaccuracies. Thank you for your time and assistance in resolving this matter.

      Business Response

      Date: 12/08/2023

      Hello, 

      CoreLogic does not maintain or provide rental history information regarding consumers.  We believe this complaint has been forwarded to the wrong company.  We request the BBB redirects this complaint to the appropriate company for resolution. 

      Thank you. 

    • Initial Complaint

      Date:12/21/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contacted Privacy at CoreLogic beginning October 23, 2022 with this request: Please do not share my information, please erase/delete my information/account and please let me know once you have completed my request. As I did not receive a response I sent follow up emails on November 22, 2022 and December 18, 2022. According to CoreLogic's Privacy Policy the email is to be sent to: ********************* which is where I sent all emails.

    CoreLogic Inc is NOT a BBB Accredited Business.

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