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Business Profile

Dermatologist

First OC Dermatology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

This profile includes complaints for First OC Dermatology's headquarters and its corporate-owned locations. To view all corporate locations, see

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First OC Dermatology has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/29/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This dermatology office has been sending multiple claims for dates of service over 2 years ago after already sending these claims to my health insurance. I have called my health insurance multiple times to deal with these claims over the past 2 years. Then after my health insurance told them they filed the claims incorrectly the first time, they refiled them and I was told that was the end of it. A year later I get bills from them in the mail again. I call my health insurance and they said the claims were rejected for untimely filing and a year later again, ** receiving bills in the mail from them again for claims 2 years ago. They also falsely wrote on the bill that this was the first statement I received about these claims. I called my health insurance again to report this. I also called and left a message with this business and its been 2 days and they have yet to call me back. They are saying I owe them approximately $600 for looking at a wart.

    First OC Dermatology is NOT a BBB Accredited Business.

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