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Business Profile

Legal Document Help

Core Mark LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2022

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a notice in the mail from what I thought was the original mortgage company for my home loan. I called them and was connected to *****************. I was told that I qualified for a mortgage modification and that he would be the one handling getting that set up. *** then tells me that in 1 week I would be sending them a money order for $2000. He said that once I had confirmed that the money order was sent that the compliance department would be contacting me for the paperwork and to have all the documents signed. I then received a phone call from a women named ******** who said she was with the company and was making sure the money order was sent at that she had let the compliance department know that she had received confirmation for that and they would be emailing me paperwork. I received the paperwork and signed it because I was told that is what will start the process of them contacting the mortgage company and getting everything done for me to stop the sale of my home. A few days later I received another email as well as a call from ******** telling me that I needed to file the paperwork that was emailed to me at the Bankruptcy Court. I had never agreed to filing for bankruptcy but I was at the point to where the sale of my home was going to happen in less than a week. I filed the paperwork after ******** telling me to tell the clerk I was filing on my own without an attorney. The next day ******** said I would be receiving a call and email from **************** who would be taking my case. I received the call and email from a *********************** who requested my monthly income, all monthly expenses as well as proof of those expenses and anything I had received from the mortgage company. I sent the information and when I asked what the forms were that the courts needed he said don't worry about that we were not going through with the bankruptcy and he would look through everything and get back to me. I have now received 2 calls saying their files have been breached.

  • Initial Complaint

    Date:07/27/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***************************** ************ how ever she is listed on ******** work for Delay Evictions or Core Mark Grp.Com. Through **** of America I deposited $2,300. I called requesting a refund they BLOCKED NUMBER....MY ADDRESS WITH ****** AS THE CITY LOCATION

Core Mark LLC is NOT a BBB Accredited Business.

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