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Average of 889 Customer Reviews
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Review fromGina H
Date: 04/15/2025
4 starsGina H
Date: 04/15/2025
It took a while but my debts are being settled
Guardian Litigation Group
Date: 04/21/2025
Hi ****,Thank you for your feedback! We understand that the process can take time, and we appreciate your patience along the way. We're glad to hear your debts are being settled and progress is being made. If you ever have questions or need support, our team is always here to help!Review fromBrenda B
Date: 04/14/2025
5 starsBrenda B
Date: 04/14/2025
I am satisfied. They told me they will help and its working. I have some relief now. It just takes patience. ??Guardian Litigation Group
Date: 04/21/2025
Hi ******,Thank you for sharing your experiencewere so glad to hear youre feeling some relief. Its true that the process takes patience, and we appreciate you trusting us to guide you through it. Knowing that our support is making a difference means everything to us. We're here for you every step of the way!Review fromOlumuyiwa A
Date: 04/07/2025
5 starsOlumuyiwa A
Date: 04/07/2025
Guardian Litigation Group is an excellent, honest and reliable company to work with. The associates are very attentive and always ready to help. They go above and beyond.Guardian Litigation Group
Date: 04/11/2025
Hi *********, thank you for your kind words and for trusting Guardian Litigation Group. Were thrilled to hear that our teams honesty, reliability, and dedication have made a strong impression. Going above and beyond for our clients is what we strive for every day. If you ever need anything, dont hesitate to reach outwere always here to help.Review fromRobert T
Date: 04/05/2025
5 starsRobert T
Date: 04/05/2025
Communication’s great. Process requires a lot of patience. So far so good.Guardian Litigation Group
Date: 04/10/2025
Hi ******, thank you for your honest feedback. Were glad to hear the communication has been strong and that things are progressing well so far. We appreciate your patience and trust as we work toward the best possible outcomes. If you ever have questions or need updates, our team is always here to help.Review fromSusan P
Date: 04/04/2025
5 starsSusan P
Date: 04/04/2025
I'm very pleased with how they inform me when they do a settlement. When I have called to get information on how they are working on settlements they have answered all of my questions. I would recommend them to anyone who needs assistance in getting out of financial problems.Guardian Litigation Group
Date: 04/10/2025
Hi *****, thank you for your kind words and for taking the time to share your experience. Were so pleased to hear that you feel informed and supported throughout the settlement processthats exactly the level of service we strive to provide. It means a great deal to us that you would recommend our team to others facing financial challenges. We're always here if you have questions or need further assistance along the way.Review fromRoger H
Date: 04/03/2025
1 starRoger H
Date: 04/03/2025
Signed up with this group 6 months ago. I was told that if I made 6 months of bi weekly payments that I would qualify for an installment loan as long as I made all payments on time. Which I did. Stayed employed. Which I did. Did not squirt more debt. Which I did. After 6 months I was told upon their manual review that I needed to make additional payments because the lender would only loan up to 14888 thousand dollars. I was 1240.32 over that amount. So I made an additional payment of 1240.32 to bring the amount owed to where it needed to be. When the loan review was completed Guardian litigation sent over an amount of 17,642 dollars that needed to be borrowed and I was denied because of that amount. I have been lied to by Guardian litigation repeatedly. Before I started this process I had 100% payment history on all of my accounts. Never late I just had 23k in debt. They have allowed 9 accounts to go 5 months no payments at all totally destroying my credit at this point. Surely this has to be against the law. Despite never being called back when I supposed to be. Never given any proof they have even tried to contact my debtors. Guardin litigation is a total scam. DO NOT SIGN UP WITH THEM. I feel so discouraged.Guardian Litigation Group
Date: 04/14/2025
Hi *****,Thank you for your feedback. Were sorry to hear that youre feeling discouraged and would like to clarify several important points.Our firm was retained in October 2024 to negotiate and settle your debtsnot to issue or guarantee a loan. This was clearly communicated during engagement, in your signed agreement, in your welcome materials, and again during recorded quality control and welcome calls. While some clients may qualify for a debt settlement acceleration loan, approval is based entirely on the lenders criteria and is never guaranteed.Despite your concerns, negotiations were progressing exceptionally well. By February 5, 2025just four months after you retained **** had already placed 42% of your total debt under settlement. This was achieved while you were only 9% into your estimated 44-month term, and those settlements were secured at amounts well below the projections outlined in your agreement.Regarding the $1,240.32 payment you referenced, those funds were not lost. They are being returned to you in full. Additionally, the fees assessed to date were significantly less than the standard amount based on the debts resolvedmeaning you received substantial value at a fraction of the expected cost.We understand how stressful financial hardship can be, especially when emotions run high and expectations dont align with reality. But the facts show that our services were working, and we were well ahead of schedule. Were always happy to provide documentation or speak directly to clarify any part of the process.We regret that you chose to disengage and wish you the best moving forward.Sincerely,Guardian Litigation GroupReview fromOlanrewaju A
Date: 04/02/2025
5 starsOlanrewaju A
Date: 04/02/2025
They have been consistent with excellent service promised from inception of my coming on board. Thank youGuardian Litigation Group
Date: 04/07/2025
Thank you, **********! We truly appreciate you taking the time to share your experience with us. Its always rewarding to hear that our teams efforts have made a positive impact. Were honored to have earned your trust and are here for you anytime you need support moving forward.Review fromVictor S
Date: 04/02/2025
5 starsVictor S
Date: 04/02/2025
Im very happy and pleased with the way you handled my accountGuardian Litigation Group
Date: 04/07/2025
Thank you so much for your kind words, ******! Were thrilled to hear that youre happy with how we handled your account. At **********************, were committed to providing every client with attentive, results-driven serviceand its always great to know when that dedication makes a difference.Review fromDamian T
Date: 03/27/2025
1 starDamian T
Date: 03/27/2025
Signed contract January *******. Rescinded contract on January 23, 2025. January 24, 2025 money was removed from account. Contacted the office was told a check would be mailed in 10 days. February 28, 2025, after repeatedly calling talked to someone who said check was returned for insufficient address. Updated address again! March 27, 2025 finally answered phone and told address was NEVER updated and now I am being charged to reissue and send check. Phone continues to ring busy, told they will call back, never happens. I dont understand how this company stays in businessGuardian Litigation Group
Date: 04/10/2025
Hi ******,Were sorry to hear about your frustration and appreciate the chance to clarify. You retained Guardian at the end of January 2025, and your cancellation request was promptly processed on February 4th. No fees were charged by our firm, and your deposit was refunded.Weve confirmed that a refund check was issued by your savings account administrator, Forth Pay. However, we understand from Forth Pay that the check has been returned due to address-related issues something that can unfortunately happen in more rural areas or if the address on file isnt accepted by the postal service.We want to assure you that your funds are secure, and you are absolutely entitled to receive them. We encourage you to contact ***** Pay directly to confirm or update your mailing information, discuss alternative refund options, or discuss any fees they may have assessed due to reissued checks. You can also contact ***** Pay via email. Were also happy to assist in any way we can to help facilitate that process.Thank you again for your feedback. Our goal is always to support our clients with transparency and respect, even when they choose to discontinue services.Guardian Litigation GroupReview fromMike P
Date: 03/25/2025
5 starsMike P
Date: 03/25/2025
Spectacular service! I appreciate everything about working with Guardian. Very highly recommended!Guardian Litigation Group
Date: 04/11/2025
Thank you for the amazing feedback, ****! We're thrilled to know your experience with Guardian exceeded expectations. Our team takes pride in delivering exceptional service and support. We truly appreciate your recommendation and are here if you ever need us again.
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