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Business Profile

Risk Management

Global Risk Management Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Risk Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Jan 2022 we were forced to enter into a subscription service with this company because a customer required their services. Within that year we canceled service with this company because our customer no longer required their involvement. Service was cancelled, yet in February 2023 they charged our credit card a renewal fee. We complained and they refunded the charge. We took no further action, yet again this last week, they charged our credit card again with a renewal fee. We have complained to them, and they claim they will refund our card in **** days (see attached email). We have also complained to the credit card company and asked them to dispute the charge, and block them from all future charges. I am entering this complaint for the record for others to see and learn from.

Global Risk Management Solutions is NOT a BBB Accredited Business.

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