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Customer Review Ratings
Average of 32 Customer Reviews
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Review fromKathy S
Date: 03/24/2025
1 starI did not request re-occurring shipments and today I got 6 bottles for $193.80 I am outraged that there is a hidden reoccurring shipment that I did not authorize.Review fromDavid W
Date: 09/03/2024
1 starThey are a rip off. I tried the product did not like it, I canceled my next order, which was sent anyway. Then I tried to return it with no luck. I contacted them numerous times to get a return authorization from them never head back. Then got billed another bottle. Dont trust this company. Im stuck with the product that does not work.Review fromPatty D
Date: 08/26/2024
1 starThese people are crooks. They set up auto ship when not initiated by me, tell you they will refund and cancel, then continue to ship. DO NOT ORDER FROM THESE CROOKS I'm trying now to get my **** to stop allowing charges.Review fromAlbert W
Date: 08/17/2024
1 starThey automatically renew orders without permission. As others have said, DO NOT DO BUSINESS WITH THESE CROOKS. BBB rated F. Says it all.Review fromDon O
Date: 08/11/2024
1 starI canceled my subscription and they charged me and are preparing my order for shippment.theysent me an email today saying they are preparing my order for shipping. T.when told them yesterday i had already cancled my order they said it had already been shipped.then sent me an email today that I was being charged today and my order was being prepaired for shippment.my order has not been shipped but they won't give me a refundReview fromGrant C
Date: 07/31/2024
5 starsI am sorry to read so many negative reviews, all the reviews I have read were about shipping and subscriptions not the product. I have been using 1md for 2 years now, never had a problem of any kind. In fact just the opposite. I take the diabetic supplements and it works great for me. This is a great product and I no longer have to take metformin which was wreaking having with my body. Give 1md a chance it's a great product.Review fromFELANDRIA C
Date: 07/11/2024
3 starsWas trying to eliminate vitamin usage, emptied amount in tea (which didn't work for me) Went back to taking orally & no problems so far.
1MD Nutrition
Date: 07/18/2024
We're committed to providing the best products and support, and your feedback encourages us to keep up the good work. If you ever need anything else, don't hesitate to give us a call we're always here to help.Thank you again for choosing 1MD Nutrition!Review fromShirley Jane A
Date: 06/20/2024
3 starsI have read most of the complaints concerning the business practices of this company and my complaint is similar to many of them - When it comes to ordering, their website is a marketing mystery - and if you call the number they provide, you will wait a long long long long time to get a person. Since Im highly allergic to a lot of things, I ordered 1 expensive bottle of Mind - One Bottle just to test if I was going to have a reaction but voila and to my surprise another expensive bottle showed up a few months later - this ordering system is chock full of whack-a-mole manipulation... so beware. I gave 3 stars for the products Iv used with minus 2 stars for gross confusion and loss of trust.. I have cancelled all my orders... or that is my understanding,1MD Nutrition
Date: 06/27/2024
Hello *******,
We apologize for the longer than usual hold time you experienced when you called us on June 5th. 2024. Please know that we work very hard to give each customer our full attention and focus on each call, which on occasion can lead to longer hold times when people have questions, or need more assistance with a particular inquiry and we appreciate you patience in holding while we work to assist all our customers especially long time customers such as yourself. We see you have been with us since 2021. We are truly saddened to hear that you needed to cancel your subscription for MindMD due to the inability to make updates or changes to the subscription online. We can assure you that we are here to help and should you like to give us another try we are happy to show you how to make those changes directly in your account online or show you how to place a one time order instead of a subscription. If you need any further assistance you can also email us at ********************************** or use the chat option. We hope to see you again so we can have an opportunity to do better.Review fromBriana R
Date: 06/17/2024
5 starsI Love 1MD Nutrition! The vitamins are really helping me. Also the customer service is absolutely amazing ??! Any time I need anything I give them a call and they help me out. They helped me switch out my vitamins, I wanted to try a different vitamin for my next monthly subscription, which was very easy. They also helped me with my Subscription. Whatever questions I had, they were able to answer. Also I didn't have to wait to long on the phone to be helped. Thank you for your great customer service ?? ?? A+++++1MD Nutrition
Date: 06/20/2024
Thank you so much for your wonderful review! We're thrilled to hear that you're loving 1MD Nutrition and that our supplements are making a positive difference for you. It's fantastic to know that our customer service team has been able to assist you promptly and effectively with your needs, including switching supplements and handling your subscription questions.
Your kind words and "A+++++" rating mean a lot to us! We're committed to providing the best products and support, and your feedback encourages us to keep up the good work. If you ever need anything else, don't hesitate to give us a call we're always here to help.
Thank you again for choosing 1MD Nutrition!Review fromLudmilla M Z
Date: 05/26/2024
1 starSCAM company. I paid the full price for one bottle but the company subscribed to one bottle every month and I CAN NOT send them any messages because the company is INREACHCABLE.I will have to call to the bank and change my credit card to a different number.
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