Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Yogurt

Yogurtland Irvine Spectrum

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Yogurt.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJulius P

    Date: 07/15/2024

    1 star

    Julius P

    Date: 07/15/2024

    Yogurtland is going downhill. Their quality is getting worse with time, and the staff is terrible, too. Their arrogant staff members cannot take criticism politely. They would rather think that you are a horrible customer. I just highlighted that the ice cream wasn't creamy, and the staff member became awfully disrespectful and asked me to go somewhere else. How rude is that?

    Yogurtland Irvine Spectrum

    Date: 07/18/2024

    Dear *********************,Thank you for sharing your feedback. We are truly sorry to hear about your recent experience at Yogurtland.We apologize for the issues with our product quality and for the unprofessional behavior of our staff. Your comments have been noted, and we will address these concerns immediately to prevent future occurrences.To make amends, we would like to offer you a complimentary voucher for $20 for your next visit. We hope you will give us another chance to provide you with the quality service and products you deserve. Please make sure to mention your name to **** or other team member to claim it.Thank you for bringing this to our attention.Warm regards,****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.