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Business Profile

Dentist

Dr. Savera Mann DDS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

This profile includes complaints for Dr. Savera Mann DDS's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dr. Savera Mann DDS has 2 locations, listed below.

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    • Dr. Savera Mann DDS

      1518 Draper St Kingsburg, CA 93631-1909

    • Dr. Savera Mann DDS

      2514 Jensen Ave Ste 101 Sanger, CA 93657-2451

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/31/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being charged (through alphaeon credit card) $5,000.00 for services NOT rendered. They refuse to answer my voicemails to try and resolve this issue. I was supposed to have dental treatment here but recieved a $5,000.00 bill BEFORE any treatment had been ********** first appointment was in august 2024 i recieved the bill in sept 2024! I was informed upon application of the alphaeon card that monthly payments would be very low. Instead I recieved a huge bill from comenity capital bank. This office has recieved the monies and have not done any treatment, I DO NOT plan on going back for treatment after this! They also refuse to pay back the monies to comenity capital bank. This is affecting my credit rating and I am having collection agencies calling me for payment, I REFUSE to pay on services I DID NOT recieve!

      Business Response

      Date: 01/02/2025

      We have attempted many times to call you and have messages, regarding your treatment, that you have discontinued. Some treatment has been completed, and there is still remaining tx unfinished. You need to sign the ******** refund policy paper, to continue for the refund for the unfinished treatment. Our offices are also opened, so you can come during business hours. 

    • Initial Complaint

      Date:01/27/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On January 3, **** I went to ***************** dentistry for a cleaning, x-rays, and oral examination. I was only seen by the dental hygienist. ********************* was not even in the building, nor was Dr. ********************** ****. I did not receive an oral exam performed by a registered dentist. The hygienist, ********************* did not even clean my teeth! They sent a letter to my insurance in which they falsely claimed I was seen by *********************. I have never even met that person nor seen him in real life. This is completely unethical business practice. To lie to my insurance company! I want an apology from their practice and specifically from ********************* for her unprofessionally calling my personal number demanding to know why I submitted a grievance to my insurance provider. I also want an apology from the dentist(s) that own the practice. I really need to be seen by a registered dentist and now I cannot after they lied to my insurance provider, my grievance was not taken seriously! Please help me so that I can be seen by a dentist. I am not sure what my next steps are if they also lie to the BBB, small claims?

      Business Response

      Date: 02/05/2024

      The Hygenist did perform the cleaning, the patient is not telling the truth, We billed out for the cleaning. We will rescind the insurance claim, so the patient can be seen at another office. 

      Customer Answer

      Date: 02/12/2024

       I am rejecting this response because:

      As of February 12, **** the insurance claim has not been rescinded. I was not seen by a registered dentist on January 3, **** for an oral exam for which a claim was wrongfully submitted to my insurance. Can you please let me know by when the insurance claim will be rescinded?


      Business Response

      Date: 02/13/2024

      We called the insurance. It has nothing to do with moving forward its between the patient and her insurance. We have rescinded it last week. 

    Dr. Savera Mann DDS is NOT a BBB Accredited Business.

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