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Business Profile

Property Management

San Diego County Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for San Diego County Property Management's headquarters and its corporate-owned locations. To view all corporate locations, see

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San Diego County Property Management has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/01/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I lived at their property on 21st street. I moved in on May 2021. I moved out September 2022. I let them know I was moving out and paid for the entire month even though I would be gone most of the month. I had no issue. My issue is that I have sent multiple emails and called this management about my deposit, not once did I get a response. It was not until I told them they had up to 21 days return my deposit without taking deductions last week is when on 03/01/2023 I received an itemized list of "repairs" stating that i moved out in November 2022. 2 months AFTER i moved out. This list of repairs shows over $1k in paint, and more crazy charges such as over $300 for blinds, $200 on locks when the door was a passcode, not once did i have a key nor would i have been able to go in and out if my lock was broken and there would have been a complaint. My apartment was about 350 Sq feet. It was literally the foyer to a huge house. They are now requesting over 4k in "repairs". I stayed up until 2 am patching holes and repainting. I also have the screenshot of my old apartment being listed ready to be rented and in the ad it says "the walls may not be repainted". This is the same property management that when I was ready to move in, I called asking for the pass code and they had "forgotten" to tell me that I could not move in for another week. This is the most unprofessional management team I have ever had to deal with. I called them today at 2:11 pm and sent an email with no response. I do believe this is an abuse of power and in violation of my tenants rights. It has been 6 months since I've left my apartment. I also have my new lease to confirm that I was moving in September 2022

    • Initial Complaint

      Date:12/12/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ***** has been managing my property at *************************************************************************. My rent increased for my tenants in November 2022. I have been attempting to get the increase since November. I have emailed and called. They shorted me $410. for the last two months increase. The last communication I received was from the owner *************************, I pasted it below.From: **************************** <************>Sent: Thursday, December 8, 2022 8:35:29 PM To: ********************** (CCI-Southwest) <********************************>Cc: ************ <************>; ************ <************>Subject: [EXTERNAL] **** $300 Hi *****. Tomorrow you will receive $300. This is as an advance whilst we resolve you recently questions regarding shortage in payments, tsk. From ************ did get the $300. but they still owe me 110. I have also requested a copy of the current lease, to no avail.I hate that it has come to this but I am not getting a resolution.PS you have the old address for them.They are at *************************************************************************************** 619 220 **** Thank you for your help

    • Initial Complaint

      Date:10/06/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I did not fully execute a lease. I requested it be null & void by email, as no one was answering my calls. They sent me a digitally signed email 09/13/22 stating I owed $0.00 09/01/22-09/30/22. They then sent me an email 09/27/22 stating I owed $1169.27 09/10/22-09/30/22 & that previous email for $0.00 should be ignored. I have since emailed them 4 times requesting my refund & check ***** $1979.27 not received. I only recd check ***** $1530.00. I am requesting FULL refund of $4,678.27.

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