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Business Profile

Sewer Cleaning

Cobra Rooter
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Cobra Rooter's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jamie P

      Date: 04/10/2023

      I am sad to write this review seeing as how everyone else has rated *** and his service as 5 stars, but our experience was extremely weird and terrible. As for his actual service- I cannot comment because we received none. After dealing with a terrible landlord here in SD over a non-draining disgusting tub for over a week- *** finally was called to our apartment to help with the issue. He arrived on time and was quiet- but took a look at the tub and checked the water in the sink. He then asked to go out back to look at the plumbing to which I responded that I didnt have a key to the locked gate. I tried to reach out to my landlord (who had quit responding to me the day prior after going back and forth over an issue that was not being addressed) who didnt answer my texts. *** says he will try to contact her from his end and leaves to go to his truck and never returns! . I reach out to my landlord to ask if theres an update and her emailed response to me is that he left due to the unpleasantness of the tenants. At this point- Im honestly speechless because our contact was all but less than 5 minutes and not one unpleasant interaction happened. I called him myself to find out what was happening. He was shocked by my call and questioning but I felt I needed an explanation- as I have never been called unpleasant and no part of our interaction warranted that accusation. He claimed that he told the landlord something in confidence and she blabbed it back to me. When I asked him how we were unpleasant or made him uncomfortable- he changed his story and said that the issue was the landlord, the lack of parking here, and the unresponsiveness on her end. He definitely was playing both sides and lying. Im not sure why but what he ended up doing was causing an even more strained landlord and tenant relationship by giving my landlord what she would consider the upper hand during an already stressful and difficult experience that has lawyers involved.

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